Privacy Policy
Last Updated: June 2026
Introduction
Welcome to Coffee Crazy (“Coffee Crazy”, “we”, “our”, or “us”). We respect your privacy and are committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access our website, mobile application, or related services. By using Coffee Crazy, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect the following categories of information:
Personal Information
- Full name
- Email address
- Mobile phone number (optional)
- Username and profile information
- Profile picture (optional)
Coffee Activity Information
To personalize your experience, Coffee Crazy may collect:
- Saved coffee recipes
- Brewing records
- Coffee journal entries
- Tasting notes
- Favourite coffee beans
- Café and roastery bookmarks
Health Tracking Information
If you use our wellness features, we may collect:
- Daily caffeine intake
- Water intake records
- Sugar consumption
- Milk and syrup calorie estimates
This information is used solely to provide personalised tracking and insights within the app.
Location Information
With your permission, Coffee Crazy may access your device’s location to:
- Recommend nearby cafés
- Discover local coffee roasteries
- Improve location-based search results
Location access can be disabled at any time through your device settings.
Device Information
We may automatically collect:
- Device model
- Operating system
- IP address
- Browser type
- App version
- Crash reports
- Analytics information
Location access can be disabled at any time through your device settings.
How We Use Your Information
We use your information to:
- Provide Coffee Crazy services
- Personalise coffee recommendations
- Save brewing history
- Improve recipe suggestions
- Recommend nearby coffee shops
- Monitor app performance
- Respond to customer enquiries
- Send important service announcements
- Improve user experience
- Detect fraud and misuse
Cookies
Our website may use cookies to:
- Remember your preferences
- Improve website performance
- Analyse visitor traffic
- Enhance your browsing experience
You may disable cookies through your browser settings, although some website features may not function properly.
Sharing of Personal Data
We do not sell your personal information.
We may share your information with:
- Cloud hosting providers
- Payment processors (if applicable)
- Analytics service providers
- Business partners (only where necessary)
- Government authorities where required by Malaysian law
All third-party providers are required to maintain appropriate security measures.
Data Security
Coffee Crazy implements reasonable administrative, technical, and organisational safeguards to protect your personal data against:
- Unauthorised access
- Loss
- Misuse
- Disclosure
- Alteration
- Destruction
However, no method of electronic transmission or storage is completely secure.
Data Retention
We retain your information only for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When your account is deleted, personal information will be removed or anonymised within a reasonable period unless retention is required by law.
Your Rights Under the PDPA
Under Malaysia’s Personal Data Protection Act 2010, you may request to:
- Access your personal data
- Correct inaccurate information
- Withdraw consent (where applicable)
- Request deletion of your account
- Limit certain processing activities
Requests may be submitted using the contact details below.
Children’s Privacy
Coffee Crazy is not intended for children under the age of 13. We do not knowingly collect personal information from children without appropriate parental consent where required.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page together with the effective date.
Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact us.
Coffee Crazy
Email: support@coffeecrazy.site
Website: www.coffeecrazy.site